How do I change hold music on Cisco CallManager?

How do I change hold music on Cisco CallManager?

Updating a Music On Hold Server Step 1 Choose Service > Music On Hold. The Music On Hold (MOH) Audio Source Configuration window displays. Step 2 Click Configure Music On Hold Servers.

How do you change the hold sound on a Cisco phone?

How to: Change Music On Hold in CUCM

  1. Step 1: Login to your CUCM Publisher.
  2. Step 2: Upload the file to Media Resources > MOH Audio File Management.
  3. Step 3: Change the file in Media Resources > Music On Hold Audio Source.
  4. Step 4: Repeat steps 1-3 on the Subscriber.

What is the Cisco hold music called?

Opus No. 1
Cisco phones come with standard Cisco hold music, Opus No. 1, which acquired a cult following over the years. To mark the milestone of Cisco selling its 100 millionth phone, we are holding a contest.

How many audio sources are supported on Cisco Unified Communications Manager?

For each music on hold audio server, you may define up to 50 audio sources. A Cisco CallManager Administration window supports addition, update, and deletion of each audio source.

How do you set up hold music?

Click Advanced Call Settings. Click Music on Hold. Select On Hold or Call Park for the audio to apply to. In Music on Hold Source, choose the default music or custom music, and then click Save.

What is Cisco IP voice media streaming app?

The Cisco IP Voice Media Streaming Application provides voice media streaming functionality for Cisco CallManager for use with MTP, conferencing, annunciator, and music on hold (MOH). The Cisco IP Voice Media Streaming Application relays messages from Cisco CallManager to the IP voice media streaming driver.

What is MOH server?

MOH server, a software application that provides music on hold audio sources and connects a music on hold audio source to a number of streams, is used by the Cisco CallManager Music On Hold feature.

How do you get on hold music?

How to Source Hold Music

  1. Increase customer retention on the call.
  2. Create a sales opportunity by promoting additional services and offers.
  3. Make a good first impression and show your business’s unique character.
  4. Free up agents’ time by offering basic information, like business hours, in a recording.

How many participants can join an ad hoc or Meet Me conference by default?

Up to 15 established calls can be added to the ad hoc conference, for a total of 16 participants.

What is MoH in Cucm?

The MoH audio sources are identified by an MoH audio stream number from 1 to 51. Up to 50 prerecorded sources and 1 live audio source are available per CUCM cluster. In the Music On Hold Audio Source Configuration window, select the MoH audio stream number of the audio source that you want to configure.

How do I change my hold tone?

Change Music on Hold in Work for Desktop or Virtual Office Online

  1. Select Settings. Then select the My Services tab.
  2. Scroll down to Music on Hold and select Click to Change.
  3. From the Music On Hold File List window, select your music, then click Done.
  4. Click Save at the bottom of the My Services tab.