How do I unblock my CIMB account?
Easy tips to unlock your CIMB Clicks account
- Step 1: Click ‘Forgot User ID or Password?’ on Login page.
- Step 2: Select the product you used to register for Clicks.
- Step 3: Enter your product details (e.g. 16 digit card number & ATM pin)
- Step 4: Enter & confirm your new password.
- Step 5: Request & enter TAC. Done!
What to do when CIMB Click suspended?
CIMB CLICKS ONLINE BANKING After 3 unsuccessful attempts, your Online Banking access will be suspended for security reason. You can reactivate your Online Banking access by logging on to CIMB Clicks website and click on ‘Forgot ID/Password’ tab.
Why Cannot use CIMB Clicks?
If you encounter an error when trying to use this service, it may be due to the following reasons: You are below 18 years old. Hence, not qualified for this service. The customer profile that you registered in CIMB is non-individual, i.e. ID type is business registration or Association/Club/Society.
Why I Cannot log in to my CIMB account?
Please ensure that your username and password are correct. If you have forgotten your username or password, simply follow the steps below: Tap on “FORGOT?” on the login page to reset your password or retrieve your username.
Why is my CIMB card locked?
Wrong input of the last 4 digits of your debit card 10 times. Expiry of Fast Account. To unlock, simply upgrade to a Fast Plus Account. Suspected fraudulent transactions with your card.
How do I unblock online banking?
If you are locked out of online banking, simply following these steps:
- Click on Forgot ID/Password in the login box (a new window will open)
- Click “Go to Password Reset” which takes you to an instruction box. Here you will need to enter your: Last four digits of your Social Security Number* Email Address*
- Click “Submit”
How do I cancel CIMB Clicks?
You may choose to deactivate SecureTACTM by contacting our Consumer Contact Centre at +603 6204 7788 (local & overseas). Please note that SecureTACTM is mandatory for all CIMB Clicks mobile app transaction and selected online banking transactions.
How can I unblock my CIMB ATM card?
To prevent fraudsters performing trial-error activities on CIMB Clicks, the site will block customers who have entered the ATM PIN wrongly for 3 times. To unblock the card or the account number, please call CIMB Consumer Contact Centre at +603 6204 7788.
Why can’t I transfer money from CIMB Clicks?
CIMB users will not be able to instantly transfer funds through its website and app for an indeterminate period, due to issues caused by unusually high site traffic. “We apologise to our customers for the interruption to the IBFT/Instant Transfer service on CIMB Clicks.
Why does CIMB click offline?
CIMB Bank periodically conducts maintenance on our systems to ensure maximum efficiency and reliability. During these periods, CIMB Clicks Internet Banking & ATM services will be temporarily unavailable.
Why is CIMB offline?
How do I contact CIMB?
For non-posting of payment, Smart and PLDT subscribers may call our Customer Care Team by dialing #2462 (#CIMB). For Globe and TM subscribers, you may call us on our landline at +632-8924-2462.